Few things are more frustrating for Growtopia players than being ready to build, trade, or farm—only to be stopped by the message “Check Your Internet Connection”. While this alert may seem simple, it can stem from a wide range of technical causes. Understanding what triggers it and how to systematically resolve it can save you hours of confusion and prevent repeated disruptions to your gameplay experience.
TLDR: The “Check Your Internet Connection” error in Growtopia is usually caused by unstable Wi-Fi, router misconfiguration, DNS issues, firewall blocks, or temporary server outages. Restarting your network equipment, switching connections, updating the game, and adjusting firewall or DNS settings resolve most cases. In rare scenarios, ISP restrictions or corrupted app data may be responsible. Following a structured troubleshooting process ensures you identify the exact cause quickly.
Why Growtopia Shows the “Check Your Internet Connection” Error
Although the message suggests a simple internet problem, Growtopia’s connection system is more sensitive than many players realize. The game requires a stable and continuous connection to Ubisoft servers. Even short disruptions or packet loss can trigger the error.
The most common causes include:
- Unstable or weak Wi-Fi signal
- Router or modem malfunction
- DNS resolution problems
- Firewall or antivirus blocking Growtopia
- Outdated game version
- Corrupted application cache or data
- Server-side outages or maintenance
- ISP-level filtering or throttling
Step 1: Confirm It’s Not a Server Problem
Before modifying your device or network settings, confirm whether Growtopia’s servers are operational. Sometimes the error appears during:
- Scheduled maintenance
- Unexpected server crashes
- High traffic spikes
Check official Growtopia or Ubisoft social media pages and community forums. If many players report the same issue at the same time, the problem likely lies with the servers—not your connection.
If servers are down, no local fix will resolve the issue. You’ll need to wait until services are restored.
Step 2: Restart Your Network Equipment
This may sound basic, but power cycling your modem and router resolves a large percentage of connection errors.
How to Properly Restart Your Equipment:
- Turn off your device (PC, console, or mobile).
- Unplug both the modem and router.
- Wait at least 2–3 minutes.
- Plug the modem back in first and wait until fully online.
- Plug in the router and wait for all indicators to stabilize.
- Turn your device back on and launch Growtopia.
This clears temporary network memory issues and refreshes your IP assignment.
Step 3: Test Your Internet Stability
Growtopia does not require extremely high speeds, but it does require stability. You may have fast download speeds but still experience packet loss or latency spikes.
Run an online speed and ping test and check:
- Ping: Ideally under 50 ms
- Packet Loss: 0%
- Stability: No sudden ping jumps
If you notice packet loss or fluctuating latency, the issue is likely network instability rather than lack of bandwidth.
Recommended actions:
- Switch from Wi-Fi to wired Ethernet
- Move closer to the router
- Disconnect other high-usage devices
- Restart devices using heavy bandwidth
Step 4: Change DNS Settings
DNS (Domain Name System) translates server addresses into IP addresses. If your ISP’s DNS servers are slow or unstable, Growtopia may fail to connect.
Image not found in postmetaHow to Switch to Public DNS (Google DNS Example):
- Preferred DNS: 8.8.8.8
- Alternate DNS: 8.8.4.4
You can change DNS in:
- Windows network adapter settings
- Mac network settings
- Router configuration panel
- Mobile Wi-Fi advanced settings
After changing DNS, restart your device before reopening the game.
Step 5: Check Firewall and Antivirus Settings
Security software may mistakenly block Growtopia’s network traffic. This is especially common after software updates.
What to Do:
- Temporarily disable firewall and test connection
- Add Growtopia as an exception in firewall settings
- Add the game to antivirus allowed programs
Important: Only disable security software briefly for testing. If the game connects successfully, create a permanent exception rather than leaving protection turned off.
Step 6: Update Growtopia
Running an outdated version can cause server connection failures. Growtopia often blocks older versions after updates.
Check your platform’s store:
- Google Play Store
- Apple App Store
- Steam
- Console marketplace
Install any pending updates and restart the device before relaunching the game.
Step 7: Clear Cache or Reinstall the Game
Corrupted data files can interfere with authentication and server communication.
Mobile Devices:
- Go to Settings → Apps → Growtopia
- Select Clear Cache
- If unresolved, uninstall and reinstall the app
PC Users:
- Verify game files via Steam
- Reinstall if file corruption is detected
Reinstallation ensures all game files are fresh and aligned with server configurations.
Step 8: Disable VPN or Proxy Services
Growtopia’s servers may block certain VPN IP ranges due to abuse prevention policies. If you are using:
- A commercial VPN
- Mobile data acceleration apps
- Proxy servers
Disable them and try reconnecting. If necessary, restart your device after turning off the VPN.
Step 9: Check for ISP Restrictions
In rare cases, Internet Service Providers may limit gaming traffic or block specific ports. If the error persists even after trying multiple networks:
- Test using mobile data hotspot
- Contact your ISP
- Ask whether gaming ports are restricted
If the game works over mobile data but not home internet, the issue likely resides with your ISP configuration.
Step 10: Flush Network Configuration (Advanced Users)
Advanced troubleshooting may involve resetting your network configuration.
Windows Command Prompt (Run as Administrator):
ipconfig /flushdns ipconfig /release ipconfig /renew netsh winsock reset
Restart your PC after executing these commands.
These commands refresh DNS, renew your IP address, and reset socket communication layers.
Common Misconceptions About This Error
Many players misinterpret the error message as proof their internet is completely offline. In reality:
- You can browse websites but still fail game server authentication.
- High speed does not guarantee low latency.
- Temporary routing problems may affect only certain game servers.
This is why systematic testing—rather than random changes—is essential.
When to Contact Growtopia Support
If you have:
- Confirmed servers are online
- Tried multiple networks
- Reinstalled the game
- Tested DNS and firewall settings
—yet the issue persists, it may involve account-level flags or unusual routing conflicts. At that point, gather:
- Screenshots of the error
- Your public IP address
- Device type and operating system version
Submit these details to official support for faster diagnosis.
Preventing Future Connection Problems
While not all disconnections are preventable, the following steps significantly reduce future occurrences:
- Use wired connections for stability
- Restart your router once per month
- Keep your game updated
- Avoid running heavy downloads during gameplay
- Maintain updated antivirus definitions
Stable networking habits are as important as strong hardware when it comes to online games.
Final Thoughts
The Growtopia “Check Your Internet Connection” error is not always as straightforward as it appears. While it often stems from simple Wi-Fi instability, it may also involve DNS errors, firewall restrictions, VPN interference, corrupted files, or ISP limitations. The key to resolving it efficiently is following a clear, structured troubleshooting sequence rather than guessing.
In most cases, the solution is found within the first few steps—usually restarting your equipment or stabilizing your connection. For persistent cases, deeper configuration adjustments may be required. By understanding the network mechanics behind the error, you regain control over the situation and minimize downtime, ensuring a smoother and more reliable Growtopia experience.