Let’s think about the way consumers usually buy products. They go into the store, browse the products, look at them, try them and decide to purchase. But when shopping online, people usually need more reassurance when deciding to part with their money than when shopping in a store. That is why customer reviews are one of the best ways to showcase other people’s experience with the purchased product.
Showing reviews from customers in your digital space will increase your product reliability, make future customers’ decisions easier and boost the rating of your brand. In this article, we will show you how to easily collect those reviews from many different platforms with the help of one fantastic tool – Grab Your Reviews.
What is Grab Your Reviews, and how does it work?
Grab Your Reviews is an easy-to-use review management assistant that helps boost your sales by collecting user feedback from different platforms and showcasing it on your website. It also allows you to manage your feedback, identify trends, and track your brand’s overall online performance. Grab Your Reviews includes a white-label feature, which means the platform can be completely customized according to your brand’s visual identity.
Next, you can set up your own subdomain and custom URL, as well as email sender domains, ensuring trust and credibility between your brand and the customers. You can also set up customized email and SMS requests, as well as QR codes, to ensure that every customer leaves a review because every feedback matters. Moreover, Grab Your Reviews enables you to invite team members to collaborate on dashboards, which can be completely customized according to your preferences.
Whether your customer reviews are positive or negative, they are all important, helping your business thrive and expand. Grab Your Reviews makes it easy to respond to customers directly from the platform, showing even dissatisfied customers that their opinion matters and that you are interested in hearing what you did wrong and willing to improve your service. Of course, you can also use it to thank those reviewers who left positive feedback for the product they have received.
Furthermore, Grab Your Reviews offers seven customizable widgets to display on your website. It is easily compatible with more than 50 review platforms, including Google, Facebook, Yelp, Airbnb, Trip Advisor, Booking, Walmart, and Capterra. You can even choose whether to display or hide negative reviews or exclude reviews that do not include text or fall below specific star ratings.
How to get started with Grab Your Reviews?
Within your Grab Your Reviews interface, you can also see and manage private reviews and average ratings, as well as add a review manually. The dashboard is entirely user-friendly, transparent, and clean, including everything you need and more for complete management of your business’ customer reviews. To get started with Grab Your Reviews, simply connect accounts where you collect reviews, such as your Google Business page or social media. You can customize the settings for each account, which is great and gives you a ton of flexibility.
Once your accounts are connected, you can view and manage all the reviews from one single place – your dashboard. It allows you to completely manage your reviews, track review requests and respond to the customers without leaving the platform. When you are ready to start displaying feedback, choose from the library of customizable widgets to highlight customer ratings.
Grab Your Reviews is a perfect solution for small businesses, solopreneurs, web design agencies, and essentially all those receiving customer reviews daily. Its packages offer three types of license tiers and are all one-time purchases, which means you will never have to pay for any additional features in the future. Lastly, Grab Your Reviews is covered under the 60-day money-back guarantee, meaning you have two months to try it and decide whether it is the right choice.
Conclusion
Consumers in the digital space are constantly sharing their experiences with businesses, which is why it is crucial to effectively monitor and manage your brand’s reputation. Whether you are a small or large business, future customers are going to check your online reviews in order to see if your brand is reliable and trustworthy. With the help of a convenient tool such as Grab Your Reviews, you will never again miss a single review written about your brand.
Including a set of fantastic features such as feedback collecting, customized feedback requests, unlimited reviews, collaboration on dashboards, customer responding, flawless dashboard, and complete customization in order to fit your brand like a glove, Grab Your Reviews makes sure to boost your business’ credibility and make you a worthy competitor in an ever-expanding market.